Navigator Program

The Navigator Program supports young people aged 12-17 years to re-engage with education and actively works with them to return to school. The program is an initiative of the Victorian Government.

Berry Street currently runs the program in two regions of Victoria (Inner Gippsland and Central Highlands) and is a partner provider in the Goulburn area. A local Department Navigator coordinator oversees each Navigator area.

Outcomes of the Navigator Program 

  • Re-engaging young people
  • Developing students with greater social and emotional capabilities
  • Supporting schools to be better equipped to engage all young people (indirect outcome).

What can Navigator Providers do? 

  • Assertively engage disengaged young people and actively work with them to return to education
  • Be responsible for providing individual case management for young people, that will involve linking them into support services and interventions
  • Provide the support for a successful return to education
  • Will work closely with local areas, school communities and regional offices. 


Navigator is available to young people who: 

  • are between 12 and 17 years of age
  • have attended less than 30% of the previous school term (if enrolled in a school)
  • either live in or have most recently been enrolled in an education setting in a Navigator area.


Eligible young people can be referred to the program by emailing The name of the young person should not be included in your email.

A Navigator Coordinator will then be in contact with you. If the young person is eligible for the program, consent will be sought from their parent/carer.

Find out more about how to make a referral